IT Support & Tech Solutions
For Real Businesses
PC repair, Linux, Windows, FileMaker, AI tools, email, networking, cybersecurity, cloud, and data backup — onsite in Minnesota & California, or remote anywhere.
Complete IT Support for
Small Business
From everyday computer issues to complex database integrations — we keep your technology working so you can keep working.
PC Solutions & Support
Expert repair, diagnostics, and optimization for desktops and laptops — Windows, Mac, and Linux — keeping your hardware running at peak performance.
- Hardware diagnostics & component replacement
- Performance optimization & tune-ups
- Data recovery & migration
- Virus, malware & ransomware removal
- Preventive maintenance scheduling
Windows & Office Solutions
Windows 11 upgrades, Microsoft 365 setup, migrations, Active Directory, and ongoing system management to keep your team productive and secure.
- Windows 10 → 11 upgrades & migration
- Microsoft 365 setup & management
- Active Directory & domain management
- Group policy & user permissions
- Windows Server installation & config
Linux Solutions
Setup, configuration, and support for Linux desktops and servers. Whether you're switching from Windows or running a server environment, we know the ecosystem.
- Fedora — workstation & server setup
- Linux Mint — Windows replacement installs
- Ubuntu & Ubuntu Server configuration
- Software installation & package management
- Linux terminal training & guidance
Email Services & Setup
Professional business email that works reliably, stays secure, and builds credibility — from initial setup to full platform migrations.
- Microsoft 365 & Outlook setup
- Google Workspace (Gmail) configuration
- Custom domain email hosting
- Email migration & data transfer
- Spam filtering, DKIM, SPF & DMARC
Network Setup & Management
Design, install, and manage business networks for reliable connectivity and security — from simple WiFi upgrades to multi-location VPN setups.
- Business WiFi setup & optimization
- Router, switch & firewall configuration
- VPN setup for remote teams
- Network troubleshooting & speed fixes
- Structured cabling & hardware planning
Cybersecurity & Data Backup
Protect your business from malware, ransomware, and data loss with proactive security measures and reliable backup solutions.
- Antivirus & endpoint protection setup
- Firewall configuration & hardening
- Automated cloud & local backups
- Disaster recovery planning
- Security audits & vulnerability checks
Onsite, Remote, or Both —
We Come to You
Choose the support model that fits your situation. Same quality, same expertise — whatever gets the problem solved fastest.
Onsite Support
We come to your location for hands-on support, hardware installs, network setups, and anything that needs a physical presence.
- Rochester & Southeast Minnesota
- Santa Rosa & Sonoma County CA
- Hardware installation & wiring
- Network infrastructure setup
- Multi-device configuration & training
Remote Support
Fast, secure remote access for software fixes, system optimization, and troubleshooting — no waiting for a technician to arrive.
- Available nationwide
- Secure screen-share sessions
- Software installs & configuration
- OS troubleshooting & tuning
- Email & cloud platform setup
Ongoing IT Management
Proactive monitoring, maintenance, and priority access so small issues get caught before they become expensive problems.
- System health monitoring
- Software update management
- Backup verification & testing
- Priority response & direct access
- Monthly check-in reports
We Work Across
Every Platform
Windows, Mac, and Linux are all in our wheelhouse. Most small business IT support stops at Windows — we go further, including full Linux distro support and cross-platform troubleshooting.
Whether you're running a Windows shop, thinking about switching to Linux Mint as a Windows 10 replacement, or need a Fedora server configured, we've got you covered.
Discuss Your Setup →Upgrades, migrations, system repair, and enterprise configuration including Windows Server and Active Directory.
Mac setup, troubleshooting, cross-platform file sharing, and integration with Windows business environments.
Ideal Windows replacement for older hardware. Clean installs, software setup, and user training for the switch.
Modern workstation and server builds. RPM package management, SELinux hardening, and developer environment setup.
Widely-used for web servers, dev environments, and business workstations. Installation, config, and ongoing management.
Microsoft 365, Google Workspace, and hybrid cloud environments — setup, migration, and user management.
FileMaker
Development & Integration
FileMaker is a powerful business database platform — and we have real-world, production experience integrating it with WordPress, WooCommerce, and web applications via REST API.
We built the card search, population reports, and ownership systems for DSG Grading (dsggrading.com) using FileMaker's Data API — connecting live database records to a live WordPress site in real time.
Discuss FileMaker Work →Connect FileMaker databases to WordPress, web apps, or external platforms via the FileMaker Data API.
Real-time data lookups, dynamic page rendering, and user-specific data pulled from FileMaker into WP.
Build targeted search and filter queries against FileMaker layouts, mapped to web front-end displays.
Public-facing data tables, search tools, and report pages powered by live FileMaker data feeds.
Match WordPress user accounts to FileMaker records for personalized, user-specific data experiences.
Custom PHP templates that query FileMaker and render structured HTML — fast, maintainable, and secure.
AI Tools That Actually
Help Your Business
AI is reshaping how businesses operate. We help small businesses adopt the right tools, configure them properly, and integrate them into real workflows — without the hype or the headaches.
AI Chatbot Setup
Deploy AI-powered chat on your website for 24/7 lead capture, FAQ handling, and customer routing — with human handoff when it matters.
AI Content Workflows
Set up Claude, ChatGPT, or other AI writing tools in your content pipeline with prompts, oversight processes, and quality controls that work.
AI SEO Tools
Integrate AI-assisted keyword research, content briefs, and on-page optimization tools into your marketing workflow — with human expert oversight built in.
AI Image & Media
Guidance and setup for AI image generation tools (Midjourney, DALL-E, Stable Diffusion) for business graphics, marketing assets, and web imagery.
AI Automation
Connect AI tools to your existing systems using Make, Zapier, or custom scripts — automating repetitive tasks like email drafts, reports, and data entry.
AI Training & Consulting
Hands-on training sessions so you and your team can use AI tools confidently, effectively, and without wasting hours on trial and error.
Tech Support FAQs
Straight answers to what most clients want to know before reaching out.
We Know Your OS —
Whatever It Is
Windows, Mac, or Linux — we support all three platforms with real-world expertise, not just surface-level familiarity.
Windows 11
Upgrades, clean installs, driver issues, performance tuning, and enterprise features.
macOS
Setup, repair, cross-platform integration, and compatibility with Windows environments.
Linux Mint
The smoothest Windows replacement for aging hardware — familiar interface, rock-solid stability.
Fedora
Cutting-edge Linux for workstations and servers. Ideal for developers and technically-minded users.
Ubuntu
The most widely deployed Linux distribution — web servers, desktops, and development environments.
Cloud OS & Platforms
Microsoft 365, Google Workspace, and hybrid cloud environments — setup, migration, and management.
What Our Clients Say
Real results from real businesses across Minnesota and California.
The Inventor's Velocity does an amazing job with our website and SEO marketing. The communication and expertise to help my business is phenomenal.
Very organized and efficient — the quality of his work has always been superior. He provided clear and practical guidance, took a genuine interest in our project, and his fees have always been reasonable.
Looking for innovative website or marketing solutions? I would highly recommend Brandon at The Inventor's Velocity. He is a very talented developer!
Technology Problems?
Let's Fix Them.
Free tech assessment. No jargon. Straight talk about what's wrong and what it takes to make it right.
Onsite: Rochester MN & Santa Rosa CA — Remote Support Available Nationwide